FAQs
Maravilla Foundation




























































































Frequently Asked Questions
FAQs - Frequently Asked Questions

  • What are the office hours for Maravilla Foundation?

Maravilla Foundation is open from 8:00 am to 4:30 pm, Monday through Friday.

  • I only speak Spanish. Can I still apply for services?

Of course! The majority of our staff is bilingual, so feel free to contact us – we will try our best to assist you.

  • Do I have to pay for any services offered by Maravilla Foundation?

Absolutely not. Every service we provide at Maravilla is at no cost to eligible customers.

  • How do I know if I qualify for energy related services?

Maravilla income qualifies each potential customer for energy services, through the State of California and the utility companies. The easiest way to find out if you qualify is to contact our energy customer service representative at (323) 869-4534.

  • I am in need of home weatherization services, but I live outside of Maravilla’s service area. Who else can I call who can help me?

There are several fine agencies in Los Angeles County that offer the kind of weatherization services Maravilla does. If you live near West L.A., Hollywood, Glendale or the San Fernando Valley, call CES at (818) 894-8121. If you live near South L.A., Mid City, Long Beach or the South Bay, call PACE at (213) 353-3982. If you live near Pomona, Whittier, El Monte or Norwalk, call VICS at (562) 204-0529. If you’re not sure who to contact, call us directly and we’ll make sure you are referred to the correct agency.

  • I just filled out an application for weatherization services. How long until my home is serviced?

Because of the demand for the no cost services we offer, at this time it will take anywhere from 4 to 6 weeks for our crews to come out to your house. We ask all of our customers to be patient, we will do everything we can to expedite this process so that you are serviced as soon as possible.

  • I need help paying my utility bill. What should I do?

Call our HEAP department directly at (323) 721-4162 or (800) 906-4651. Please keep in mind that there is a limited number of customers we are allowed to sign up for utility assistance, and we are required to assist those most in need first. So if you need help, call us and arrange for an appointment as soon as you can so we can process you faster.

  • Does Maravilla still provide WIA Youth Services?

Currently, we do not offer WIA Youth Services. We may resume this service at a later date in time.